Improvement Service, a company limited by guarantee and registered in Scotland (Company No. SC287978) and operating from iHub, Quarrywood Court, Livingston, EH54 6AX and the operator of TellMeScotland (we) are committed to protecting and respecting your privacy.
TellMeScotland is a website that displays local authority and other organisational notices that can be viewed with or without a free-of-charge user account that allows customised notifications. This policy sets out the basis on which any personal data we collect about you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
You may withdraw from this service in full or in part at any time by:
However if you do withdraw from this service, this means you will no longer be able to use TellMeScotland’s customised notifications service, although other access to the site will not be affected. Please note that if you withdraw from this service, this does not affect the legality of any processing carried out before that time.
For the purpose of Data Protection Law, we are the data controller in relation to the processing of your personal data arising from your use of TellMeScotland.
Any reference to the Data Protection Law includes the Data Protection Act 1998 and all applicable laws and regulations relating to the processing of personal data and privacy from time to time, including where applicable the guidance and codes of practice issued by the Information Commissioner or any other applicable supervisory authority, and the equivalent of any of the foregoing in any relevant jurisdiction. For the avoidance of doubt this also includes, from implementation, the General Data Protection Regulation (“Data Protection Law”), which is due to become effective in the UK on 25th May 2018.
We will collect and process the following personal data about you:
We use personal data held about you in the following ways:
We will disclose the personal data we process about you to the following third parties:
These may change over time subject to contractual arrangements.
In addition, we may disclose your personal data to third parties:
All personal data you provide to us is stored on secure servers in the UK. Your personal data will not be passed outwith the EEA. Where we have given you (or where you have chosen) a password that enables you to access TellMeScotland services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Please note that we cannot be held responsible for the location of any personal data held by a third party or Service Provider for the purposes set out in this policy e.g. to enrol with a service. Such third parties shall have their own privacy policies and you should read these carefully.
How Long We Will Keep Your Data For
We shall keep your data for as long as your TellMeScotland is active. Your TellMeScotland shall automatically be disabled after eighteen months of non-use, at which point your personal data shall be securely removed.
We work hard to protect your information and keep it safe from unauthorised disclosure, alteration or destruction. Some of the measures we use include:
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to TellMeScotland; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features as outlined above to try to prevent unauthorised access to your personal data. As above, we cannot be held responsible for the security of your personal data held by a third party or Service Provider for the purposes set out in this policy. Such third parties shall have their own privacy policies and you should read these carefully.
You have the following rights:
In certain circumstances you have the right to ask us to provide you with your personal data in a structured, commonly used and machine-readable format to allow you (or us on your behalf) to transmit this information to another party. You can see what information we hold about you by logging in to TellMeScotland and viewing your user account details page. You can also view the information we hold about you by logging in to TellMeScotland and selecting the appropriate menu option. More information can be found at https://ico.org.uk
TellMeScotland may, from time to time, contain links to and from the websites of third parties such as Local Authorities or Health Boards. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.